Recall Radar

2014 Toyota Highlander Hybrid, Highlander recall: Electrical system: software

NHTSA campaign 14V-272 · May 22, 2014 · Toyota Motor Corporation

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Recall at a glance

Campaign number
14V272000
Reported
May 22, 2014
Manufacturer
Toyota Motor Corporation
Part
Electrical system: software
Vehicles affected
About 48,840

What is wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety risk

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

The fix

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Toyota Highlander (2014); Toyota Highlander Hybrid (2014). Check your VIN to confirm.

What is the safety risk?

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

What is the fix?

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.